Case Studies

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Birch Street Interviewed for The Management Report on
Foodservice Technology
08/27/08

By: Rachelle Claret

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It seems the trends spotted among Back Office Systems relate mainly to the move online, the availability of centralized data, lower TCO, and access from anywhere with a web connection.

Also foremost in people’s minds is the current economic slowdown, and how their restaurant back office software can help them in these unstable times

Birch Street Touts Record Number of Users for Its
Hospitality Industry Solution
06/10/08

By: Andrew Reese

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Hospitality industry solution provider Birch Street Systems has tallied up a record number of registered users for its procure-to-pay services, the company has announced.

Birch Street's portfolio of solutions are accessed worldwide by more than 20,000 registered users, processing an average of 1,250,000 online transactions, totaling more than $1 billion in spend a year with more than 53,000 suppliers, according to the company.

Birch Street Project, Procurement Suite Helps Manage Carlson Hotels Renovation
05/06/08

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Carlson Hotels Worldwide is relying in part on Birch Street Systems to track and manage furniture and equipment procurement, and to manage project timelines as it renovates more than 250 Country Inns & Suites throughout North America.

Bandwidth in the Back Office Article - Lodging Hospitality Magazine
04/01/08

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As those in the hospitality industry know all too well, large and complex back-office operations can be a major cause of headache for senior IT management. A wealth of back-office logistics is required for the smooth and efficient running of a property, or a group of properties spread across a region, a continent or the world. Many strategic business operations can be optimized with timely access to real-time data.. Often, a variety of financial and accounting reports need to be gathered from a disparate group of hotel properties, sometimes across a large geographical region.

Access to high speed bandwidth enables hotel companies to cost-effectively build such interfaces using a variety of protocols, formats and methods.  The key of course, is access to a high-bandwidth Internet connection.  While high speed broadband connections have become readily available for hotel guests, the same cannot be said for those working within the hotel’s back office.

AP Supplier Source - Procure-to-Payment Solutions
04/29/08

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Comprehensive business process automation covering procedures from procurement through payment can be referred to as "procure-to-payment" technology. Procure-to-payment or purchase-to-payment (P2P) technology solutions automate all or most of the significant procedures from the point of order through payment in an integrated system, including

• e-order (creation and transmission of electronic PO, which can be "flipped" into an e-invoice; other electronic order, e.g. via Web catalogue)
• invoice capture (e-invoice and imaging)
• invoice validation
• workflow - invoice approval & coding, matching
• exception management & dispute resolution
• payment & remittance information
• accounting (integration with GL)
• record storage & retrieval

There are a variety of P2P approaches and none are identical. While by definition a procure-to-pay solution addresses the longest cycle among automating technologies, it may do so for only a particular segment or percentage of a company''s total spend. Some P2P technologies handle purchase-order spend only. Others are part of a commercial card system that works extremely well for that part of spend that flows through that system, which may be only 10 percent. A few solutions offer cross-border capabilities, including cross-currency payment and tax compliance. Birch Street is one of them.

Press Kit

Leslie McDonald
Birch Street Systems
949.567.7036