Services
When you become a Birch Street customer along with a fantastic application you get a basket of services designed to assure you get the maximum benefit from the system. These services are aimed at a number of different populations including:
Buyer End Users to make sure they are setup and trained correctly and have the ongoing training and support they need to effectively transact on the system.
Property level department heads, finance and general management to assure they understand how to effectively use the workflow approvals and budgeting system.
Corporate Purchasing to assure they understand the various analytical reports and the summary and detailed data that are available and how to effectively access and use it.
Application Administrators to assure they know how to manage user accounts and security rights effectively.
Suppliers to assure they are keeping their catalog data up to date and are reviewing, accepting and fulfilling their orders.
Property level and Corporate Finance to assure the system reflects the business processes, policies and financial controls of your organization and to assure they understand how to access the numerous logs and sub-journals so that if they wish to follow-up on control issues or audit processes they know how to utilize the system tools to do so.
Other services include:
- The development of custom features
- The development of interfaces to supplier and 3rd party systems such as back office AP systems
- Hosting
QUESTIONS?
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949.567.7100 |
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email us |