Join the BirchStreet Team!

Whether you are a recent grad or a seasoned professional, most of us want more than just a job. We want to add value, to be proud of what we accomplish, build a community, progress technology and find inspiration.

At BirchStreet, we strive to do all these things and more, but especially to be creative and challenged daily. Although we have been in business for 14 years, we often operate like a start-up, driven with energy to thrive and succeed. We don’t get by with taking the easy route, and it shows, with many Fortune 500 companies and brands using our software platform. We recognize that our employees are what build a prosperous business. We value differences, embrace versatility, strive for excellence and reward hard work. At the heart of our business, we are a technology company that designs, develops, uses and sells procure-to-pay software to help our customers operate successfully.

Our Benefits

BirchStreet Systems offers competitive compensation and comprehensive benefits including:

  • Group Health and Dental Insurance
  • Group Life Insurance
  • Vision Insurance
  • Accidental Death & Dismemberment Insurance
  • Short Term and Long Term Disability
  • 401K Savings Plan
  • Holiday Leave
  • Sick Leave

Career Opportunities

Account Executive


Job Description:
This position is responsible for the sale BirchStreet’s products and services to assigned corporate customers. This position sells the Company’s products and services using technical, organizational, and customer knowledge to influence customers and assist them in applying the products/services to their needs resulting in revenue generation. In addition, the position provides input and participates in the preservation of recurring revenue for each account.

Essential Functions:

  • Manage complex relationships, retain existing revenue, create and close new opportunities in BirchStreet’s Corporate Named Accounts through research of customer needs and presentation of BirchStreet’s products and services in an effective manner by:
    • Determining strategies & goals for each product and service at each account.
    • Develop and maintain account plans on key accounts as well as detailed plans for specific opportunities. Include such items as:
      • Value Proposition
      • Organization Chart
      • ROI on each Opportunity
      • Competitive Positioning
      • Relationship Strategy
  • Develop and close sales in a professional and effective manner by:
    • Meeting established sales quotas and revenue goals
    • Developing solutions proposals with an ROI for customers on products & services
    • Making presentations to executives, managers and users
    • Develop opportunities for the Enterprise Develop group which may be outside of BirchStreet’s traditional product and service offerings
    • Achieve minimum quarterly in-person sales calls to develop relationships and probe for future opportunities.
  • Participate in sales forecasting and planning in an effective manner by:
    • Researching, developing & maintaining long & short range sales plans
    • Producing regular forecast reports & quarterly plans for Manager’s approval
    • Quarterly and Monthly commits with an avg 80% accuracy.
    • Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market plans
    • Monitoring, analyzing & communicating sales data, via contact management software, to contribute to product/service planning
Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

  • 7-10 years’ experience software sales
  • Experience managing Corporate Accounts and state-of-the-art product offerings
  • Individual should have a proven track record at meeting and exceeding sales and revenue goals
  • Ability to travel
  • Bachelor’s Degree in Business, Hospitality, or related preferred
  • Hospitality experience a plus

Location: East Coast or Mid-West US Region


Corporate Controller (CPA)


Job Description:
We are currently looking for a seasoned Controller, with a CPA license and SaaS industry experience. A strong candidate will have experience in public accounting, building a team and process, an expert in audit best practice and deadline driven. Upon hire, the Controller will be asked to wear both strategic and tactical hats as you build the team and process.

Responsibilities:

  • Supervise accounting staff for functions such as billing, accounts payable, accounts receivable, payroll, fixed assets, and others.
  • Lead the team in audit support to outside auditors during the year end and interim financial audits.
  • Assist in selection of new accounting system and shepherd company through systems implementation and transition
  • Perform monthly/annual financial closings and financial reporting, GL reconciliations, cash management, revenue recognition and project reporting as needed.
  • Manage overall financial accounting support, including financial reporting, financial analyses and other projects as requested.
  • Assist in preparation of presentations for Management and Board of Directors.
  • Create and develop accounting/financial policies, procedures, and practices.
  • Ensure US GAAP accounting/financial standards are maintained.
Required qualifications:

  • Bachelor’s degree in accounting, finance, or equivalent field required; CPA required
  • 8-10 years of general accounting experience
  • 3-5 years of public accounting experience highly preferred
  • Strong understanding of U.S. GAAP required
  • Ability to prioritize workload and perform multiple tasks and work with multiple clients required
  • Excellent communication and writing skills required
  • Self-directed and hands-on, able to work with minimal supervision
  • Proficiency with Microsoft Office Suite required
  • Team management experience required

Location: Newport Beach, CA


Director of Project Management


Job Description:
The Director of Project Management role is to manage a team of Project Deployment Managers (PDM) that implement Procure to Pay SaaS software for the Hospitality Industry. This individual should have a proven record in managing a team of 10+ senior resources. Must have excellent communication (written and verbal) skills and the ability to interact with customers and executive teams.

Responsibilities:

  • Ensure that each project has clear goals and timelines.
  • Manage PDMs to deploy the projects in time and of quality.
  • Collaborate with cross-functional teams (development, product management, etc.) to ensure smooth delivery
  • Instill discipline in the PDM team to provide project estimation and planning, including for scheduling of cross functional team resource requirements.
  • Perform overall project risk and issue management and create processes for detailed tracking and mitigation planning.
  • Manage communications, providing formal and informal status updates both internally and externally.
  • Foster a project work environment that promotes productivity, innovation, and fairness.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on strategy.
Required qualifications:

The following are the minimum qualifications for the Director of Project Management position:

  • Demonstrated ability to lead and manage a team of 10+ people in a direct report structure.
  • Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or workplans to ensure successful completion (e.g., on time, within budget).
  • A deep understanding of software development best practices.
  • Experience in deploying ERP or financial systems for the enterprise customers with ability to understand customer requirements and applying the technology to solve them.
  • Strong leadership skills, including the ability to inspire confidence in cross functional and executive teams to follow the recommended project direction.
  • Proficient business and technical experience, with a strong talent for enabling productive communication between groups.
  • Excellent written and oral communication skills.
  • Desirable experience with Consulting companies to deploy ERP/Financial systems.

You must be a world-class individual contributor to thrive at BirchStreet. We are looking for someone to lead and actively engage and not just manage a team.

This is not a remote position, candidate will based out of Newport Beach, CA.


Integration Solution Manager


Job Description:
The Integration Solutions Manager will ensure that the customer is delighted in deployment of their system integration needs within BirchStreet Procure to Pay Solution Platform. This is a customer facing role that will manage the integration needs with the client and project manage these needs with the integration’s development team.

KEY RESPONSIBILITIES:

  • Manage Integration projects during client deployment
  • Mentor new and existing team members in best practices and the implementation cycle requirements;
  • Work collaboratively with Global Service Delivery Team
  • Monitor and ensure adherence to the BirchStreet Systems implementation methodology;
  • Maintain high levels of client satisfaction;
  • Ensure accuracy and timely reporting of project status
  • Manage team productivity to ensure projects are on-time and within planned hours;
  • Be the liaison between integrations development team, third party and client project needs;
  • Enhance and enforce knowledge management participation;
  • Must have the technical skills needed to understand the project needs and how to communicate this to the integration’s development team
  • Contribute to knowledge management and process improvement initiatives.
  • Ensure integrations team members have a comprehensive understanding of the overall project deliverables;
  • Monitor weekly progress against stated project plan;
  • Serve as an escalation point and coach team through challenging implementation issues;
  • Monitor use of implementation methodology and toolkit for consistent practices and standards.
SKILLS /QUALIFICATIONS:

The following are the minimum qualifications for the Integration Solution Manager position:

  • 5-7 years of experience in an implementation/delivery environment;
  • Bachelor’s degree or equivalent experience;
  • Proven understanding of business drivers;
  • Strong problem-solving skills with the ability to persuade, negotiate and resolve conflicts
  • Excellent written and verbal communication skills
  • Advanced project management skills;

Location: East Coast or Mid-West United States


Solutions Delivery Manager – Mid-West


Job Description:
This individual will be responsible for overseeing delivery at multiple clients, managing engagements, and ensuring client satisfaction with a focus on BirchStreet Products and Solutions. This resource will support clients and internal teams to ensure delivery quality in a variety of exciting projects. We are looking for someone that exceeds at solving key business issues, and building solutions that will support their growth.

Job Responsibilities:

  • Be Responsible for creating and managing custom project plan timelines
  • Ensure delivery of projects, often with customizations, using Agile methodology
  • Ensure task completion in accordance to the Project plan and reviews Go live checklist
  • Prioritize and schedules client requests to ensure the most critical needs are completed in a timely manner
  • Work with customers and Product Management to gather and document requirements
  • Work cross functionally with other teams to ensure successful Solution Delivery
  • Manage project risks and ensure visibility to key account executives & stakeholders
  • Align training and support resources internally for customer go-live with new functionality
  • Work directly with clients to ensure deliverables fall within the applicable scope and budget
  • Attend meetings to represent the BirchStreet team when needed and lead customer summits and workshops
  • Prepare materials and system documentation to update project status to client and management
  • Provide leadership, consulting, technical and document assistance to the client’s business team
  • Represent and grow BirchStreet’s expertise and best practices in the hospitality-related industries
  • From time-to-time you may also be:
    • Required to travel to meet onsite with customers and prospects
    • Called upon to provide product demonstrations for new customer prospects, customer training, and prepare internal or customer-facing documentation for the products and services we offer.
    • Asked to assist with system testing, configuration and data loading
Required Qualifications:

The following are the minimum qualifications for the Solutions Delivery Manager position:

  • Former or current account management experience is strongly preferred as well as some technical background.
  • Proven expertise in the hospitality industry (accommodations/restaurants & bars) best practices and delivery excellence
  • Capacity to thoroughly understand the functional and technical aspects of complex systems.
  • Proficient business and technical experience, with a strong talent for enabling productive communication between groups.
  • Passion and proven talent for launching projects on-time, on-budget, and on-strategy.
  • Ability to seamlessly handle multiple projects at once.
  • Excellent written and oral communication skills.
  • Understanding of and experience in Agile methodology, experience with Jira is a plus
  • Understanding of and experience in compliance and quality assurance in regards to various delivery phases (i.e. estimation and scope planning, design and code reviews, test plan development, triage, various testing stages, formal reviews and signoffs)
  • Ability to manage client expectations, identify risks and recommend mitigation approaches, and manage issues with effective outcomes
  • Ability to be a liaison between developers and business
  • Expert in standard Project Management activities: creating and managing to a project plan, managing resources, scope, schedule, and budget, and status reporting

This is not a remote position, resource to be based out of the US Mid-West


Director/Senior Director Invoice Management Operations Globally

Job Description:

BirchStreet is looking for an experienced Accounts Payable operations leader with background in one or more of the following: Accounts Payable and payment processes within business accounting departments, AP Technology, Hospitality or similar industry, and software solutions. Any additional accounting and operational experience in the Hospitality industry within hotels, restaurants, casinos and clubs is also desired. This role will expand the BirchStreet Invoice Management team and will focus on features and services for our customers that create new value by digitizing invoices.

In this role you will leverage your AP experience and Payment experience by managing the global invoice operations and partnerships.  You will be responsible for partners, operations and the invoice agent team members.  Your role will provide input into the product management team for existing and new feature improvement.  You will be responsible for all the operations, support commercial success and engagement with customers pre-sale and post-sale.  Deep AP and Accounting experience is critical to the success of this role.  Knowledge of AP within Hospitality a plus.  You will be responsible for creating and delivering the monthly and quarterly status reports to the executive team.  This role is not an internal Accounting role but an operational leader for the Invoice Management service offered to our buyer and supplier customers.

This position can be based in Florida or Newport Beach, California office and reports directly to the Chief Strategy Officer.  Alternative locations will be considered upon request.

Some travel (20% or less) may be required for purposes of new product requirements gathering, providing subject matter expertise for existing business, and or customer meetings, presentations and demos.

Job Responsibilities:

  • Manage the existing and growing Invoice Management Team
  • Advise the development team on priorities for expanding the existing offering, products and features
  • Establish and manage partner operations where appropriate
  • Own and execute against operational goals resulting from commercial sales of the Invoice Management Cloud solutions.
  • Own the Accounts Payable product definition to ensure alignment with market needs.
  • Establishing and executing appropriate process and procedures within the Invoice Management Operations.
  • Ensure strong relationships within Invoice Management partners, smooth execution of services, operational stability and high-quality results.
  • Development and delivery of business case presentations and pitch decks that support the creation of new products and features.
  • Establish clear operational reporting and presentations both internal facing and customer facing to establish and maintain visibility into the execution of the operations.
  • Ability to gather market requirements, general feature and product feedback, present in an organized manager such as powerpoint or other methods.
  • Manage customer facing and internal projects to develop and deliver new products and features.
  • Manage and prioritize buyer and supplier customers and internal team requests for enhancements to existing products and features.
  • Follow up on outstanding product development requests to ensure they are being delivered on time as requested related to the Invoice Management Product and Services.
  • Coordinate with the Product Management team to develop deployment and configuration approaches along with readiness and product release strategies.
  • Support the Sales & Marketing Team to provide demos & documentation of new functionality as well as pricing and marketing materials.
  • Coordinate with the Documentation and Training to ensure Invoice Management and payment processes are well understood.
  • Where needed, help the sales team with RFP/RFI and other proposals with operational and technical questions.
  • Assist in the creation of new products, services and features
  • Manage the AP invoice entry agents and partner invoice entry processes.
  • Present publicly at marketing events and other market facing shows as needed.

Required qualifications:

The following are the minimum qualifications for Project Manager Lead position:

  • 5+ years experience in Accounting or equivalent departments
  • 10+ years experience within Accounts Payable
  • CPA and/or equivalent Accounting or Finance Bachelor Degree achievement.
  • Previous experience in Accounts Payable department or equivalent within an accounting department.
  • Strong proven operational skills and the ability to speak with customer finance and AP individuals
  • Excellent presentation and interpersonal communication skills.
  • Excellent attention to detail, organizational, and follow-up skills.
  • The ability to understand technology and relay it in simple business language.
  • Ability to manage projects and drive delivery within committed timelines.
  • Strong skills in configuring and/or training technology applications.
  • Demonstrated proficiency in Word, Excel, PowerPoint and other “Office” products
  • Ability to work with global operations teams within BirchStreet and partners including Europe, India and China.
  • Strong verbal and written English language.

Nice to Have:

  • Previous experience within software company major plus.
  • Hands on experience with BirchStreet solutions including AP and IM Modules.
  • Knowledge and track record of hotel, restaurant, and/or casino business operations.
  • Experience with Procurement, Invoice, Pay, Finance and/or Inventory process background.
  • Experience building products within a partnership model.
  • Experience with Supplier Order to Cash processes a plus.
  • Multi-lingual a plus.

Personal Attributes:

  • Positive attitude and easy to work with but capable of driving projects to conclusion.
  • Business case and ROI mindset when designing products and features
  • Genuine interest in the hospitality industry and other verticals we are targeting.
  • A true love for Customer Success, value driven
  • Get it done attitude
  • Self-started who takes responsibility for market success of products
  • Creative, organized, and analytically driven.

Project Manager Lead- India

Job Description:

The Project Manager Lead role is to manage a team of Project Deployment Managers (PDM) that implement Procure to Pay SaaS software for the Hospitality Industry. This individual should have a proven record in managing a team of 10+ senior resources. Must have excellent communication (written and verbal) skills and the ability to interact with customers and executive teams in the US.

Job Responsibilities:

  • Ensure that each project has clear goals and timelines.
  • Manage PDMs to deploy the projects in time and of quality.
  • Collaborate with cross-functional teams (development, product management, etc.) to ensure smooth delivery
  • Instill discipline in the PDM team to provide project estimation and planning, including for scheduling of cross functional team resource requirements.
  • Perform overall project risk and issue management and create processes for detailed tracking and mitigation planning.
  • Manage communications, providing formal and informal status updates both internally and externally.
  • Foster a project work environment that promotes productivity, innovation, and fairness.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on strategy.

Required qualifications:

The following are the minimum qualifications for Project Manager Lead position:

  • Demonstrated ability to lead and manage a team of 10+ people in a direct report structure.
  • Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or workplans to ensure successful completion (e.g., on time, within budget).
  • A deep understanding of software development best practices.
  • Experience in deploying ERP or financial systems for the enterprise customers with ability to understand customer requirements and applying the technology to solve them.
  • Strong leadership skills, including the ability to inspire confidence in cross functional and executive teams to follow the recommended project direction.
  • Proficient business and technical experience, with a strong talent for enabling productive communication between groups.
  • Excellent written and oral communication skills.
  • Desirable experience with Consulting companies to deploy ERP/Financial systems.

You must be a world-class individual contributor to thrive at BirchStreet. We are looking for someone to lead and actively engage and not just manage a team.

This is not a remote position, candidate will based out of Noida, in New Delhi

Solutions Delivery Manager – East Coast


Job Description:
This individual will be responsible for overseeing delivery at multiple clients, managing engagements, and ensuring client satisfaction with a focus on BirchStreet Products and Solutions. This resource will support clients and internal teams to ensure delivery quality in a variety of exciting projects. We are looking for someone that exceeds at solving key business issues, and building solutions that will support their growth.

Job Responsibilities:

  • Be Responsible for creating and managing custom project plan timelines
  • Ensure delivery of projects, often with customizations, using Agile methodology
  • Ensure task completion in accordance to the Project plan and reviews Go live checklist
  • Prioritize and schedules client requests to ensure the most critical needs are completed in a timely manner
  • Work with customers and Product Management to gather and document requirements
  • Work cross functionally with other teams to ensure successful Solution Delivery
  • Manage project risks and ensure visibility to key account executives & stakeholders
  • Align training and support resources internally for customer go-live with new functionality
  • Work directly with clients to ensure deliverables fall within the applicable scope and budget
  • Attend meetings to represent the BirchStreet team when needed and lead customer summits and workshops
  • Prepare materials and system documentation to update project status to client and management
  • Provide leadership, consulting, technical and document assistance to the client’s business team
  • Represent and grow BirchStreet’s expertise and best practices in the hospitality-related industries
  • From time-to-time you may also be:
    • Required to travel to meet onsite with customers and prospects
    • Called upon to provide product demonstrations for new customer prospects, customer training, and prepare internal or customer-facing documentation for the products and services we offer.
    • Asked to assist with system testing, configuration and data loading
Required Qualifications:

The following are the minimum qualifications for the Solutions Delivery Manager position:

  • Former or current account management experience is strongly preferred as well as some technical background.
  • Proven expertise in the hospitality industry (accommodations/restaurants & bars) best practices and delivery excellence
  • Capacity to thoroughly understand the functional and technical aspects of complex systems.
  • Proficient business and technical experience, with a strong talent for enabling productive communication between groups.
  • Passion and proven talent for launching projects on-time, on-budget, and on-strategy.
  • Ability to seamlessly handle multiple projects at once.
  • Excellent written and oral communication skills.
  • Understanding of and experience in Agile methodology, experience with Jira is a plus
  • Understanding of and experience in compliance and quality assurance in regards to various delivery phases (i.e. estimation and scope planning, design and code reviews, test plan development, triage, various testing stages, formal reviews and signoffs)
  • Ability to manage client expectations, identify risks and recommend mitigation approaches, and manage issues with effective outcomes
  • Ability to be a liaison between developers and business
  • Expert in standard Project Management activities: creating and managing to a project plan, managing resources, scope, schedule, and budget, and status reporting

This is not a remote position, resource to be based out of the US East Coast



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