Our Customers

The implementation of BirchStreet in our properties around the globe has created improvements in our control procedures, supplier management, spend analytics, shared services activities and, not to be underestimated in terms of its impact, a heightened awareness amongst all users of the impact of their procurement activities.

I like the reporting for both accounting as well as purchasing. The Daily Receiving Report allows us to view the daily food costs, beverage cost and manage orders more efficiently. The bottom line is that we are more efficient with our internal controls because of the BirchStreet system.

We have been able to standardize many products enabling us to capitalize on GPO contracts and recognize greatest savings. Order guides allow us to capture even rarely-ordered and non-stocked products, ensuring consistency and quick-ordering.

It’s so easy to just look at the Project screen. I don’t have to keep multiple budgets in multiple spreadsheets anymore. The entire project is automated and in one central place. The amount of time saved is mind boggling.

We have more visibility and accountability with increased financial progress by using BirchStreet. BirchStreet Recipe Management System has automated the way we do business, saving us time, reducing expenses and enhancing the quality and consistency of our culinary program.

Using BirchStreet and AccuBar, the Balboa Bay Club processes have gained efficiencies that have impacted our bottom line. Now that they are coming together, it will be even easier to take advantage of their benefits. As the market leader, we recommend other hotels and restaurants to take a look.