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Since its founding in 2002, BirchStreet’s management team has used their extensive background in Enterprise Resource Planning (ERP) software system development to create the leading, hospitality-focused Procure-to-Pay (P2P) automation platform. Recognizing the coming wave in cloud-based solutions, BirchStreet became an early provider of Software as a Service (SaaS) eProcurement solutions with worldwide Hilton Hotels & Resorts and Interstate Hotels & Resorts as its anchor clients.

BirchStreet P2P system is designed to meet the unique requirements and functionality of hotel organizations, particularly, multi-unit, full service hotel enterprises, where food and beverage is presented as part of the total guest experience. The BirchStreet P2P system has been designed to easily connect with other ERP modules to give our customers a comprehensive, best of breed technology platform to manage their business.

Working closely with the leading brands and management groups in Hospitality, BirchStreet has created the most robust, integrated set of tools needed to automate the comprehensive procure-to-pay functions for its hotel customers. BirchStreet knew from the start that its software needed to be built with the flexibility to meet the supply chain and multi-facility enterprise complexities unique to hospitality businesses. Furthermore, the SaaS based platform has allowed BirchStreet to provide its clients with the financial flexibility of modest start-up costs and a subscription-based, cost of service model. As such, the customer largely pays for the system when they are reaping the operating process improvements realized by using the platform. This model minimizes the up-front investment, time to break even and understand the total cost of ownership.

Over the years, BirchStreet has continued to create its software enhancements and new modules using its “innovation through collaboration” philosophy of development. By listening closely to our customers, BirchStreet has created a number of additional modules and functionality that have extended the core eProcurement and AP Automation functionality to provide high customer value solutions like Recipe Management, Inventory Control and Capital Projects.

BirchStreet’s extensive supplier network and customized supplier exposure rules are some of the other unique aspects of its service. Our proprietary cloud-based supplier catalog hosting and supplier-product exposure algorithms are unique in the hospitality industry. This architecture allows for real-time product pricing analysis and customer controlled product exposure in each unique enterprise or property specific marketplace. As such, our clients enjoy the ultimate tool set for supply-management visibility, compliance and control at both the property level as well as “above property” or corporate level.

Today, BirchStreet is a recognized as the P2P automation leader in the hospitality sector, serving more than 14,000 contracted properties, managing in excess of $12 Billion of spend, in 103 countries around the world. BirchStreet’s hospitality worldwide, enterprise clients include many of most prestigious names in the industry: Hilton, Marriott, Hyatt, Four Seasons, Starwood, Montage, Rosewood, Omni, Wyndham, Interstate Hotels, Fairmont, Pillar, Destination and many others.

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  1. […] (2018). Hospitality Industry | BirchStreet Systems. [online] Available at: [Accessed 17 Nov. […]

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