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Supplier frequently asked questions and answers
First, our Supplier Adoption Team will work with you to prepare a communication to go out to your suppliers. This is typically an email from you introducing BirchStreet as your eProcurement system and explaining the supplier implementation process.
Next, our Supplier Adoption Team will contact your suppliers and assist them through the adoption process. Our team provides simple catalog templates to upload product and price information into BirchStreet.
BirchStreet provides initial and ongoing supplier training so that the suppliers can continue to maintain accurate product information in the system. The BirchStreet support line is also available to your suppliers should they require any assistance.