Customer Success

BirchStreet's leading edge cloud platform is backed by reliable server and networking technology and end-to-end security

 

Helping Our Customers Succeed

We are invested in seeing our customers succeed and benefit from automated Procure-to-Pay. We continually listen to and work with customers to improve our products, platform, deployment, and training.

ON-GOING CUSTOMER SUPPORT

From post training follow-up calls to our customer support team, BirchStreet is ready to help

INNOVATION THROUGH COLLABORATION

Listening to and working with our customers has led to new products & functionality

CLOUD BASED SAAS MODEL

Minimizes the up-front investment, time to break even, and simplifies the total cost of ownership model

 

The Gold Standard Methodology

The Gold Standard's four components help your company reach its business goals with cloud based Procure-to-Pay

DISCOVERY

Identifying unique P2P value proposition in onsite process reviews

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IMPLEMENTATION

System integrations, onsite & webinar training & template data collection

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DOCUMENTATION

Taxonomy glossaries and process flow job aids

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CHANGE MANAGEMENT

Monitor and support P2P transition from current to future state

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Find out what a cloud based Procure-to-Pay solution can do for your business

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